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Grievance Redressal

Last updated 19 Oct 2026, 10:13 am

How to raise a complaint

Contact our Grievance Officer with your name, mobile number, booking reference or bill number, and what went wrong:

  • Grievance Officer: Sharvan Choudhary
  • Shop: Ashapura Telecom
  • Address: New, Bus Stand Rd, nearby Airtel office, Berachah, Palampur, Kangra, Himachal Pradesh, 176061
  • Phone / WhatsApp: +91 88940 69866
  • Email: contact@ashapuratelecom.com

What happens next

  1. We acknowledge your complaint within 48 hours.
  2. We look into it and may ask for the phone, bill or photos.
  3. We resolve it within 30 days and tell you the outcome.

If you are not satisfied

You can approach the National Consumer Helpline (1915, consumerhelpline.gov.in) or the District Consumer Commission, Kangra. For personal-data complaints you may also approach the Data Protection Board of India.